Adults & Families
If we have to cancel the program for any reason including low attendance (under 10 people registered) we will help you register for another date or provide a full refund. We will notify you a week in advance if there is low registration at that time. If you must cancel for any reason you will be refunded your entire registration fee if you cancel at least 3 weeks before the event. If you cancel 2 weeks in advance there will be a 25% cancellation fee. After the 2 week mark if you cancel or fail to show-up there will be no refund.
Once you have reserved a date for your program, a non-refundable deposit of $250 is due. You have two (2) weeks after registration to pay your deposit - credit card is preferred. Once your deposit is received, a confirmation will be sent to you via email. The program is not confirmed until deposit payment is received. Non-payment will be viewed as canceling the reservation, and the date will be opened to other groups.
An exact number of participants (children and chaperones) and final payment are due four (4) weeks prior to the scheduled program. Please be advised that after this date numbers cannot be changed. There are NO EXCEPTIONS to our maximum number of participants. These numbers are set to ensure a quality experience for everyone.