Parking and Park Entry
From June through August, both North America and Africa parking lots and admission gates are open. Admissions/ticket sales for Park entry are open 9:00 a.m. to 4:00 p.m. each day during the summer season. Please note the Zoo closes at 5:00 p.m.
Rentals
Rental strollers and wheelchairs are available at the Earth Explorer and Safari gift shops located just inside the North America and Africa entrance gates.
Transportation
Free transportation is available inside the Park between our North America, Junction Plaza and Africa tram stops throughout the summer season and run approximately every 15 to 30 minutes, depending on visitation. We also operate a shuttle service from parking lot to parking lot from 11:00 a.m. to 5:30 p.m. Strollers and wagons must be empty and folded prior to boarding the shuttle.
Seeing the Animals
Our animals may seek shaded areas during extreme heat and may not be as visible to our guests during this time. We would suggest arriving early before temperatures rise. The Zoo's transportation system takes you to each tram stop, but most animals are not visible from the tram.
Experiences
All of the Zoo's seasonal attractions are open June through August, depending on weather. Kidzone and Garden Friends playground are open year round.
Dress Appropriately
We are a walking Zoo, so remember to wear comfortable shoes and stay hydrated! Bottled water is permitted inside the Zoo.
Keep Cool
Walk at an easy pace, rest often and drink plenty of water. Look for our misting stations throughout the park. Misting stations are available in four locations:
- Kidzone (North America)
- Near polar bear (North America)
- Treehouse Trek (Africa)
- Near elephant (Africa)
Water refill stations are available in four locations:
- Wild Burger Cafe (North America)
- Near the black bear habitat (North America)
- Prairie Outpost (North America)
- Near Watani Grasslands (Africa)