

The North Carolina Zoo welcomes guests with disabilities who use service animals as determined by the American’s with Disabilities Act and the North Carolina Department of Health and Human Services.
Please be aware of the unique setting of bringing your service animal where live animal collections are held. Some animals by nature may react strongly to the presence of dogs or any animals outside of their enclosure as a threat. A few areas on the grounds have animals that may react this way, so for the safety of you, your service animal, our animal collection and other guests these areas are restricted and service animals may not enter. Service animals may not have any contact with a Zoo animal, for this reason and for your animal’s safety we ask that you use extra caution when entering certain sensitive areas and try not to linger.
Sensitive Areas: please use caution in these areas:
Restricted Areas: service animals may not enter:
Service Animals Must Be Under Control
Service Animals may be asked to leave Zoo premises if:
Thank you for your cooperation as we strive to provide a safe and positive experience for you, your service animal, and our animal collection. If you have any additional questions or concerns during your visit, please let us know. Guest Services Offices are located near each entrance or you can call 336-879-7308. To report an emergency please call 336-879-7542 to speak with Zoo Rangers. We hope your visit will be an excellent experience.
NCDHHS- Service Animals
ADA - Service Animals