Receptionist volunteers are front-line members of the Guest Services team. Volunteers answer incoming phone calls, providing information regarding Zoo hours, admission prices, special events, directions, available services, picnic facilities, lost and found, etc. Receptionists also assist guests entering the Guest Services Office. Volunteers are inside the Guest Services Office and will enjoy a temperature-controlled environment.
Time Commitments
Volunteers should be available to commit to one full shift or two half-day shifts each month
Available Shifts: March - November. Saturdays and Sundays only, 9:00 a.m.—5:00 p.m. (half day shifts also available)
Training
Volunteers will complete on-the-job training with a member of our team. Receptionists are not trained to interpret the Zoo’s plant and animal collections.
Age requirement
Minimum age requirement is 18 years old
Onboarding Timeline to Attend February Orientation
We are excited for you to join our volunteer team in February! To ensure a smooth start, all steps below must be completed as scheduled.
If you are not available to complete any of the steps listed below due to scheduling conflicts, please check back starting February 12 to review the onboarding timeline to begin your adventure with us in March. If your availability aligns with the March time frame, please wait to submit a Volunteer Interest Form after February 12.
Step 1: Volunteer Interest Form
Click to submit a Volunteer Interest Form
- Deadline to submit form: February 11
Step 2: Information Session
Information Sessions will be conducted virtually.
- February (You will choose ONE date to attend)
- Thursday, February 19 from 11:30 a.m. - 12:30 p.m.
- Saturday, February 21 from 2:30 p.m. - 3:30 p.m.
Step 3: Orientation
Orientations will be conducted virtually.
- Must complete step 2 to receive the Zoom link to attend
- February
- Saturday, February 28 from 2:00 p.m. - 3:30 p.m.
Step 4: Onsite Zoo Visit
Onsite Zoo Visit
- Must complete step 3 to attend
- March (You will choose ONE date to attend)
- Saturday, March 7 from 9:00 a.m. - 11:30 a.m.
- Tuesday, March 10 from 9:00 a.m. - 11:30 a.m.
- Wednesday, March 11 from 9:00 a.m. - 11:30 a.m.
Step 5: Begin Volunteering!
- After all onboarding steps have been completed, you can begin volunteering
Step 6: Onsite Training
- Complete training during first volunteer shift
