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The entrance sign for the North Carolina Zoo is visible, featuring a large, curved sign with "North Carolina Zoo" written across it. Above the text, silhouettes of various animals (including an elephant, giraffe, and bears) are depicted against a yellow sunrise. The sign is set into a grassy mound surrounded by tall reeds and trees under a partly cloudy blue sky.

Receptionist Volunteers

Zoo volunteer sitting at a desk talking on the telephone with a notebook in front of her.

Receptionist volunteers are front-line members of the Guest Services team. Volunteers answer incoming phone calls, providing information regarding Zoo hours, admission prices, special events, directions, available services, picnic facilities, lost and found, etc. Receptionists also assist guests entering the Guest Services Office. Volunteers are inside the Guest Services Office and will enjoy a temperature-controlled environment.

Time Commitments

Volunteers should be available to commit to one full shift or two half-day shifts each month

Available Shifts: March - November. Saturdays and Sundays only, 9:00 a.m.—5:00 p.m. (half day shifts also available) 

 

Training

Volunteers will complete on-the-job training with a member of our team. Receptionists are not trained to interpret the Zoo’s plant and animal collections. 

 

Age requirement

Minimum age requirement is 18 years old

Onboarding Timeline to Attend February Orientation

We are excited about your interest in joining our volunteer team and being part of our Zoo community. We offer multiple onboarding cycles to help match varying schedules.

To attend the February Orientation, all onboarding steps listed below must be completed within the designated timeframes to ensure a smooth and successful start.

If your schedule doesn’t allow you to complete these steps at this time, additional opportunities will continue through the coming months. Beginning February 12th, you’ll be able to view the onboarding timeline for the March orientation. 

We appreciate your interest and look forward to connecting with you when the timing is right!

Step 1: Volunteer Interest Form

Click to submit a Volunteer Interest Form 

  • Deadline to submit form: February 11

Step 2: Information Session

Information Sessions will be conducted virtually.

  • February (You will choose ONE date to attend)
    • Thursday, February 19 from 11:30 a.m. - 12:30 p.m.
    • Saturday, February 21 from 2:30 p.m. - 3:30 p.m.

Step 3: Orientation

Orientations will be conducted virtually.

  • Must complete step 2 to receive the Zoom link to attend
  • February
    • Saturday, February 28 from 2:00 p.m. - 3:30 p.m.

Step 4: Onsite Zoo Visit

Onsite Zoo Visit 

  • Must complete step 3 to attend
  • March (You will choose ONE date to attend)
    • Saturday, March 7 from 9:00 a.m. - 11:30 a.m.
    • Tuesday, March 10 from 9:00 a.m. - 11:30 a.m.
    • Wednesday, March 11 from 9:00 a.m. - 11:30 a.m.

Step 5: Begin Volunteering! 

  • After all onboarding steps have been completed, you can begin volunteering

Step 6: Onsite Training

  • Complete training during first volunteer shift