Welcome to the world’s largest natural habitat zoo! All Zoo guests and members are expected to adhere to the Zoo’s health and safety policies.

At a glance:

  • Reservations are required for Zoo Entry.
  • The Zoo opens at 9 a.m. and last entry is 4 p.m. We suggest planning at least 4 hours for your visit.
  • Reservations can be made up to 2 weeks in advance.
  • Face coverings and social distancing are recommended for individuals who are not fully vaccinated.
  • Guests should practice frequent hand washing/sanitizing.

How to Reserve Entry Times:

  • Guests: Select General Admissions Tickets. Refunds, rain checks, or exchanges on tickets are not available.
  • North Carolina Zoo Society Members: Register online or call our membership office 336.879.7250 or 888.244.3736, open 9 a.m. – 4 p.m. daily. Reservations must be made 24 hours in advance. Please bring your photo ID, Valid Membership Card and your reservation confirmation for entry.
  •  All Reciprocal and Corporate Members: Call our membership office 336.879.7250 between 9 a.m. – 4 p.m. daily. Reservations must be made 24 hours in advance. Please bring your photo ID, Valid Membership Card, and reservation confirmation for entry. A list of reciprocal members can be found here.
  • Pre-Purchased Ticket Holders: Call the Zoo’s advance tickets office 336.879.7700 between 9 a.m. – 4 p.m. daily. Reservations must be made at least 24 hours in advance and are subject to availability.

What You Can Expect:

  • North America parking and entrance open daily
  • Africa parking and entrance open Weekends Only
  • Tram service inside the Zoo is currently available between the North America entrance and Junction plaza (center of the Zoo).
  • Parking shuttles between the North America and Africa parking lots operating Weekends Only

What is Closed?

  • Education Smart Carts
  • Tram Services in Africa due to construction
  • Baboon Habitat is closed for renovations
  • Airhike Ropes Course

Know Before You Go - Zoo Map and Trip Tips

Frequently Asked Questions

Tickets and Planning Your Visit

NC Zoo Society Members

Visiting the Zoo