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Special Needs

The NC Zoo, located in the Uwharrie mountain range, has five miles of tree-lined trails which immerse visitors in beautiful, diverse and sometimes challenging terrain.  Our Zoo is best experienced by using the trails, however a Zoo-wide transportation system helps people who are mobility-impaired navigate the Zoo easily. Accessible trams and buses are available to meet your needs. Please note that exhibits are not viewable from the trams or buses.

Parking

Both entrances are on a level walking surface and have accessible drop-off points for visitors who are mobility-impaired.  Accessible parking spaces are available with a valid license plate or hangtag. 

In Park Transportation

Accessible transportation is available in the Park. 

Wheelchairs

Rental wheelchairs are available at both Park entrances. 

Medical Needs

Coolers, food or beverage used for medical purposes can be checked at either entrance, tagged and brought inside the Zoo.    Park rangers patrol the Zoo and can help with medical emergencies.

Service Animals

Visitors who wish to bring animals into the Zoo as service animals are asked to bring them to the Visitor Services Office located at each entrance's welcome center. If you have questions, please contact us before bringing your animal to the Zoo.

Rides

The Carousel ride at Junction Plaza is ADA compliant and includes a swan bench seat that accommodates wheelchairs.   The Adventure 4D Ride is not ADA accessible.