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Holiday Visit Tips


Holidays are some of our favorite days, and we love sharing them with our members and guests! Holidays also can be our largest attendance days. So if you visit on a holiday, just know that we will be more crowded than normal and wait times will increase. Plan to arrive early; during our in-season hours we open at 9 a.m., close at 5 p.m. and ticket sales end at 4 p.m.

Parking is free!
  • There are two entrances to the Zoo; North America and Africa. You can see the entire Zoo from entering at either location.
  • Parking lots fill quickly. The North America parking lot is smaller and often fills first; once full, remaining traffic is directed to our Africa parking lot.
  • Note that North America parking lot sections have signs with letters and animal names, while Africa parking lot sections have numbers. 

Rentals

  • Bring your stroller or wheelchair. And we're sorry, but we can’t accommodate wagons on the trams and buses.
  • A limited number of manual and electric wheelchairs; single and double strollers are available for rent on a first-come first-serve basis and tend to rent quickly. Note that we are unable to take reservations.
Enter and exit as a herd.

  • Have a plan and stay in touch. If you are meeting others at the Zoo, have a designated meeting location and an alternative meeting location for entry and exit. Full parking lots and/or directed parking may change your meeting location.
  • Cell service can be spotty and there are no public address systems or public phones at the Zoo.
  • Keep your receipt! By showing it, you can enter and exit the Zoo free of charge the day of your ticket purchase. Your receipt also shows where you originally entered, which can help you remember where you parked.
  • We suggest that you travel to the opposite continent you entered and explore it first.
    • If you entered at Africa, take a bus or tram to the North America tram stop. Explore North America and you will end at Africa, where you entered. This will save you steps and time, especially when you get ready to leave at the end of the day!
    • If you entered at North America, take a bus or tram to the Africa (Akiba) tram stop. Explore Africa and you will end at North America, where you entered. This will save you steps and time, especially when you get ready to leave at the end of the day!
Transportation
  • Free trams and buses operate inside the Zoo to help you better navigate our large Park! Note that most animals are not visible from trams and buses.
  • Your feet are your best transportation! Our Zoo is a walking Zoo, so wear comfortable shoes.
  • We recommend that you utilize the trams and buses early in the day, as lines and wait times will increase after 2 p.m.
Eat In a safe area.

  • No picnics or coolers are allowed inside the Zoo. You are welcome to bring in a non-alcoholic, bottled beverage that is still factory sealed.
  • Public picnic areas are located at both the North America and Africa entrances. Note that grilling is not allowed. 

Check your pack!
  • Lost and found stations (both property and people!) are located at the Guest Services centers in both North America and Africa. 

Check us out on-line before you visit. 


Thanks for making us a part of your holiday plans! 


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules