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Holiday Visit Tips


Holidays are great and we love sharing them with our guests and members. Holidays can also be when we have record attendance. It will be more crowded than normal and wait times will be longer. Arrive early; during summer hours, we open at 9 am, close at 5 p.m. and ticket sales end at 4 p.m.

Parking is free
  • There are two entrances; North America and Africa. You can see the entire Zoo from either entrance.
  • Parking lots fill quickly. The North America parking lot fills and closes first; with all traffic directed to our Africa parking lot and entrance.
  • North America parking lots have animal names; Africa parking lots have numbers. 

Rentals

  • Bring your stroller or wheelchair. Sorry, we can’t accommodate wagons on the trams and buses.
  • Limited number of manual, electric wheelchairs; single and double strollers are available to rent on a first-come first-serve basis and rent quickly. Sorry, we don’t take reservations.
Enter and exit as a herd

  • Have a plan and stay in touch. If you are meeting others at the Zoo have a designated meeting location and an alternative meeting location for entry and exit. Full parking lots and/or directed parking may change your meeting location.
  • Cell service can be spotty and there are no public address (PS) systems or public phones at the zoo.
  • Keep your receipt; show it and you can enter and exit the Zoo free of charge the day of your ticket purchase. Your receipt also shows where you entered which can help you remember where you parked.
  • Travel to the opposite Continent you entered and explore it first.
    • If you entered at Africa take a bus or tram to the North America tram stop. Explore North America and you will end at Africa where you entered. This will save you steps and time especially when you get ready to leave at the end of the day.
    • If you entered at North America take a bus or tram to the Africa (Akiba) tram stop. Explore Africa and you will end at North America where you entered. This will save you steps and time especially when you get ready to leave at the end of the day.
Transportation
  • Free trams and buses do operate inside the Zoo but animals are not visible from the buses and trams.
  • Your feet are your best transportation. Our Zoo is a walking Zoo; wear comfortable shoes.
  • Utilize the trams and buses early in the day; lines and wait times will be longer after 2 pm.
Feed In a Safe Area

  • No picnics or coolers are allowed inside the Zoo. You are welcome to bring in a non-alcoholic bottled beverage.
  • Public picnic areas are located at both the North America and Africa entrances; sorry no grilling. 

Pack Your Pack
  • Lost and found stations are at the North America and Africa Welcome Centers; that includes people and property. 

Check us out on-line before you visit. 


Thanks for making us a part of your holiday plans.


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules