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Special Needs


We welcome guests with disabilities that choose to bring their trained service animal into the Zoo.

Special Needs

The North Carolina Zoo, located in the Uwharrie mountain range, has five miles of tree-lined trails which immerse visitors in beautiful, diverse and sometimes challenging terrain. Our Zoo is best experienced by using the trails; however, a Zoo-wide transportation system is available to help visitors navigate to three strategic locations inside the Park to begin their walk to the habitats. Accessible trams and buses are available to meet your needs. Please note that habitats are not viewable from the trams or buses.

Parking

Both entrances are on a level walking surface and have accessible drop-off points for visitors who are mobility-impaired. Accessible parking spaces are available with a valid license plate or hangtag. 

In Park Transportation

Accessible transportation is available in the Park. 

Wheelchairs

Rental wheelchairs are available at both Park entrances. 

Medical Needs

Coolers, food or beverage used for medical purposes can be checked at either entrance, tagged and brought inside the Zoo. Park rangers patrol the Zoo and can help with medical emergencies.

Service Animals

We welcome guests with disabilities that choose to bring their trained service animal into the Zoo.  While emotional support animals or comfort animals are often used as part of a medical treatment plan as therapy animals, they are not considered service animals under the ADA and for that reason at this time we do not allow them. If you have questions about bringing your service animal into the Zoo, please contact us before visiting.

Entertainment

The Carousel ride at Junction Plaza is ADA compliant and includes a swan bench seat that accommodates wheelchairs. The 4-D Theater is also ADA accessible.


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules