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Zoo Rules


Go Wild, Within Limits

Certain rules must be followed while you are visiting the North Carolina Zoo. These rules have been developed for the safety of visitors and the Zoo's animals.

Prohibited Items

Alcohol
Backpacks*
Balloons
Balls
Bicycles
Coolers*
Drones
Firearms & Concealed Weapons
Food & Beverages*
Frisbees
Glass

Grills
Hoverboards
Noise makers
Pets
Radios
Remote Control toys
Rollerblades/Skates
Scooters
Shoes with wheels
Skateboards
Steering Trikes
*Backpacks used as camera bags, diaper bags or pocketbooks can be brought into the Zoo. School students should not bring backpacks. The Zoo reserves the right to check the contents of any backpack.

*Coolers, food or beverage used for medical purposes can be checked at either entrance, tagged and brought inside the Zoo. Guests are welcome to carry a bottled, non-alcoholic beverage into the Park.




Rules

  • The North Carolina Zoo is a Smoke-free facility. Smoking (including e-cigarettes and vapes) is restricted to outside Park gates. Visitors who wish to smoke may present their daily admission receipt for express re-entry.
  • There are no refunds or rain checks offered due to animal availability or weather conditions.
  • We welcome guests with disabilities that choose to bring their trained service animal into the Zoo.  We do allow service animals as they are defined and recognized under Title III of the Americans with Disabilities Act and the North Carolina Department of Health and Human Services. While emotional support animals or comfort animals are often used as part of a medical treatment plan as therapy animals, they are not considered service animals under the ADA and for that reason at this time we do not allow them. If you have questions about bringing your service animal into the Zoo, please contact us before visiting.
  • No pets are allowed inside the Zoo. We discourage visitors from bringing pets and leaving them in parked vehicles. Distressed pets will be removed from vehicles.
  • Please keep the Zoo clean by placing all litter in the proper trash and recycling receptacles.
  • Do not cross fences or railings. Habitats and enclosures are designed to protect visitors and animals from harm.
  • Costumed characters are not allowed at the Zoo unless the person is an approved contractor of the Zoo.
  • No adult costumes, adult masks or adult face painting please.
  • For your safety, shirts and shoes are required to be worn while in the zoo.


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules


Tickets

Holiday Visit Tips

Keep Your Pets Cool

About the Area

Art in the Park

Ask for Help

Catering

Food

FYI/Tour the Zoo

Gift Cards

Gift Shops

Hiking Trails

Infant Care

Park Transportation

Parking

Picnic Rentals

Picnicking

School Lunch Menu

See the Animals

Special Needs

Visitor Needs

What to Bring

Wheelchair and Stroller Rental

Zoo Rules