Ticketing is limited and by pre-sale only, so purchase your tickets now.
To enjoy the fun, snug everyone up in their flannel PJs, tug on some warm slippers, and head out for the Zoo to hitch a ride on its magical Polar Bear Express.
Bells and lights will twinkle from the trams, and riders can carol their way deep into the Zoo to enjoy hot cocoa and cookies, unlimited rides on the carousel, and claim a Golden Ticket to board the The Polar Express playing in the 4-D theatre. At each 13-minute showing, one guest will receive the "First Gift of Christmas" from Santa and, when the show ends, every guest will receive a shiny silver bell from Santa’s sleigh.
Throughout the evening, the plaza will bustle with Holiday fun: conversations with Mr. and Mrs. Santa Claus, face painters, free photos from FotoFX, roaming costumed characters, Holiday storytelling —and, if you listen hard enough—maybe even the sounds of red wolves, elk, or lions singing in the season.
Your email receipt will serve as your entry ticket. A guest list will be compiled from the names of people purchasing tickets from the online store. Guests will receive their tickets at the entry gate when they arrive on the evening of the event.
The first Holiday Express tram of the night will pull out of the North America parking lot shuttle stop at 4:15 p.m. Holiday Express trams will run back and forth between the North America and the Junction Plaza from 4:40 p.m. until 5:45 p.m. The last Holiday Express tram of the night will pull out of the North America Parking lot shuttle stop at 5:45 p.m. The trams will be available to transport all of our guests back to the parking lot.
Hungry? Cookies, hot chocolate and a souvenir mug are included with your ticket. Guests are also welcome to buy dinner during the event. Pizzas and sodas will be available in the Junction. Buy pizza by the slice for $7.50 to receive one slice of pizza and a drink, or buy pizza by the pie for $30 to receive one whole pizza (8 slices) and four drinks.
Event will be held rain or shine, so no refunds. In the case of heavy rains, the Carousel will close.